How To Reduce Workplace Conflict And Stress: How Leaders And Their Employees Can Protect Their Sanity And Productivity From Tension And Turf Wars - Anna Maravelas


How To Reduce Workplace Conflict And Stress: How Leaders And Their Employees Can Protect Their Sanity And Productivity From Tension And Turf Wars

An alarming 88% of Americans cite hostility, desk-rage, and workplace incivility as top concerns. How to Reduce Workplace Conflict and Stress will help executives, supervisors, and managers-and the people that work for them-protect pride, profit and productivity from these disabling emotions. Protect your career and workplace from the hidden costs of workplace tension and hostility. With How to Reduce Workplace Conflict and Stress, you will learn how to: * Handle the daily onslaught of frustration without losing momentum, mood or confidence. * Avoid the conflict and cynicism that drains profits, resources, and relationships. * Discover why anger makes people irrational, lonely, and depressed and how to quickly calm agitated colleagues and customers. * Experience the fiscal and personal benefits of being "hard on the problem and soft on the people." * Replace bitterness about the past with shared responsibility for the future. * Create a blame-resistant, emotionally resilient workforce. "This is the insider's guide for navigating the frustrations, irritability, and incivility of organizational life. This book nails the problem and provides a beautiful, ground-breaking solution - one that restores pride and protects profits." - Ken Blanchard, co-author of The One Minute Manager and The One Minute Apology.

The Complete Good Fat/ Bad Fat, Carb & Calorie Counter - Lynn Sonberg


The Complete Good Fat/ Bad Fat, Carb & Calorie Counter

The history of diets, weightloss, and health has been a volatile one. Once we thought that calories were all that mattered, then we decided it was fat that was the enemy, then came the low–carb craze. The current conventional wisdom is that there's no one, easy answer, and all of these factors contribute to weight gain and health in different ways. Perhaps the most unexpected discovery is that some fats (like olive oil and omega fats) are actually good for you!

This book is the first available resource that really gets to the bottom of current dietary thinking. It is invaluable for calculating the amount and type of fats, calories and carbs in over 3,500 foods commonly found on supermarket shelves and in restaurants. For dieters on everything from the South Beach Diet to the Mediterranean Diet to the Fat Smash Diet, this is the go–to resource for getting the most up–to–date and complete nutrition information available.

Training Families to Do a Successful Intervention: A Professional's Guide - Hazelden Foundation


Training Families to Do a Successful Intervention: A Professional's Guide

For more than three decades, the Johnson Institute model of structured intervention has been practiced successfully by those who understand the process. This is not a static or rigid process. It is continually being refined to address the realities of modern life. Underlying it all is a foundation of compassion and respect for the dignity of each human being. Intervention, when it is properly planned and carried out with respect, is highly effective. It saves lives, restores shattered careers, and brings families and friends together again.

This book is a step-by-step professional's guide for preparing families and other concerned persons to intervene effectively with those who are dependent on alcohol or other drugs.

It answers these questions: When is intervention not appropriate? How does intervention work with different populations? How do I select a qualified facilitator? Is surprise really important, and is it ethical? How can professionals protect themselves against legal action? What are the qualities of an excellent treatment program? If the intervention doesn't work, what will I tell the family and other concerned persons? ...and much more.

Says Dr. Vernon E. Johnson, originator of the process: "Properly done, intervention works every time. Properly done, there are no failures."

This book describes the proper process and explains why it always leads to success.

Who can benefit from this guide? All helping professionals: chemical dependence counselors, employee assistance counselors, family physicians, judges, lawyers, marriage and family therapists, nurses, probation officers, personnel directors, psychiatrists, psychologists, teachers, and the clergy.

A Practical Guide to Self-Hypnosis - Melvin Powers


A Practical Guide to Self-Hypnosis

This is a pre-1923 historical reproduction that was curated for quality. Quality assurance was conducted on each of these books in an attempt to remove books with imperfections introduced by the digitization process. Though we have made best efforts - the books may have occasional errors that do not impede the reading experience. We believe this work is culturally important and have elected to bring the book back into print as part of our continuing commitment to the preservation of printed works worldwide.

The Art of Woo: Using Strategic Persuasion to Sell Your Ideas - G. Richard Shell, Mario Moussa


The Art of Woo: Using Strategic Persuasion to Sell Your Ideas

Your projects, programs, and career turn on the difference between �no� and �yes.� Yet selling ideas�especially the kinds of ideas that make organizations work�is a skill shrouded in mystery. Part emotional intelligence, part politics, part rhetoric, and part psychology, selling ideas is not like tricking someone out of his money. It�s about helping others to see things your way� engaging their minds and imaginations.

Charles Lindbergh needed woo to assemble backers for his famous flight; Nelson Mandela used it to lead a revolution in South Africa. In any context, woo is two parts art and one part science.

Richard Shell and Mario Moussa offer a self-assessment to determine which persuasion role fits you best and how to make the most of your natural strengths. They also share vivid stories from their experiences advising thousands of leaders, and stories about famous people like John D. Rockefeller, Andrew Carnegie, Andy Grove, and Bono.

Whether you�re introverted or extroverted, competitive or collaborative, intellectual or practical, The Art of Woo will strengthen your persuasion skills in every aspect of your life.

Living as a River: Finding Fearlessness in the Face of Change - Bodhipaksa


Living as a River: Finding Fearlessness in the Face of Change

To face reality is to embrace change; to resist change is to suffer. This is the liberating insight that unfolds with Living as a River. A masterful investigation of the nature of self, this eloquent blend of current science and time-honored spiritual insight is meant to free us from the fear of impermanence in a world defined by change. An interesting, lively, and genuinely illuminating teaching of dharma. -Jack Kornfield, author of A Path with Heart "An interesting, lively, and genuinely illuminating teaching of dharma." -Jack Kornfield, author of A Path with Heart: A Guide Through the Perils and Promises of Spiritual Life "At a time when it's increasingly challenging to find clear and honest direction on the spiritual path, Living as a River offers contemporary insight into an ancient practice and wise counsel we can trust. This book is both beautifully written and useful to all serious seekers." -Mariana Caplan, PhD, author of Eyes Wide Open: Cultivating Discernment on the Spiritual Path and Halfway Up the Mountain: The Error of Premature Claims to Enlightenment The primary vehicle for this journey is Buddhism's traditional Six Element Practice, a deconstructive process of deep reflection that helps us let go of the belief in a separate, static self-the root of unhappiness. Bodhipaksa takes readers through a systematic yet poetic analysis of the self that supports the realization of: A sense of spaciousness and expansiveness that transcends the limitations of the physical body Profound gratitude, awe, and a feeling of belonging as we witness the extent of our connectedness with the universe Freedom from the psychological burden caused by clinging to a false identity The relaxed experience of "consciousness, pure and bright" Engrossing and incisive, Living as a River is at once an empowering guide and a meditative practice we can turn to again and again to overcome our fear of change and align joyfully with the natural unfolding of creation.

Tooth and Claw and Other Stories - T.C. Boyle


Tooth and Claw and Other Stories

Since his first collection of stories, Descent of Man, appeared in 1979, T.C. Boyle has become an acknowledged master of the form who has transformed the nature of short fiction in our time. Among the fourteen tales in his seventh collection are the comic yet lyrical title story, in which a young man wins a vicious African cat in a bar bet; "Dogology," about a suburban woman losing her identity to a pack of strays; and "The Kind Assassin," which explores the consequences of a radio shock jock's quest to set a world record for sleeplessness. Muscular, provocative, and blurring the boundaries between humans and nature, the funny and the shocking, Tooth and Claw is Boyle at his best.

The Best American Short Stories 2013 - Elizabeth Strout, Heidi Pitlor


The Best American Short Stories 2013

“As our vision becomes more global, our storytelling is stretching in many ways. Stories increasingly change point of view, switch location, and sometimes pack as much material as a short novel might,” writes guest editor Elizabeth Strout. “It’s the variety of voices that most indicates the increasing confluence of cultures involved in making us who we are.” The Best American Short Stories 2013 presents an impressive diversity of writers who dexterously lead us into their corners of the world.

In “Miss Lora,” Junot Díaz masterfully puts us in the mind of a teenage boy who throws aside his better sense and pursues an intimate affair with a high school teacher. Sheila Kohler tackles innocence and abuse as a child wanders away from her mother, in thrall to a stranger she believes is the “Magic Man.” Kirstin Valdez Quade’s “Nemecia” depicts the after-effects of a secret, violent family trauma. Joan Wickersham’s “The Tunnel” is a tragic love story about a mother’s declining health and her daughter’s helplessness as she struggles to balance her responsibility to her mother and her own desires. New author Callan Wink’s “Breatharians” unsettles the reader as a farm boy shoulders a grim chore in the wake of his parents’ estrangement.
“Elizabeth Strout was a wonderful reader, an author who knows well that the sound of one’s writing is just as important as and indivisible from the content,” writes series editor Heidi Pitlor. “Here are twenty compellingly told, powerfully felt stories about urgent matters with profound consequences.”

Click: When We Knew We Were Feminists - Courtney E. Martin, J. Courtney Sullivan


Click: When We Knew We Were Feminists

When did you know you were a feminist? Whether it happened at school, at work, while watching TV, or reading a book, many of us can point to a particular moment when we knew we were feminists. In Click, editors Courtney E. Martin and J. Courtney Sullivan bring us a range of women—including Jessica Valenti, Amy Richards, Shelby Knox, Winter Miller, and Jennifer Baumgardner—who share stories about how that moment took shape for them.

Sometimes emotional, sometimes hilarious, this collection gives young women who already identify with the feminist movement the opportunity to be heard—and it welcomes into the fold those new to the still-developing story of feminism.

How To BOOM B2B SALES - Carmit Yadin



Practical Guide - This is the first book in the How to BOOM series. This practice guide holds the secret to creating strong sales professionals in the B2B world. It includes everything you need to know from a sales perspective and everything a sales professional should know in order to make as many sales as possible. The other books in the How to BOOM series will address Marketing, and Social Media in the B2B world.
The aim of this guide is to help new sales people in the corporate and B2B worlds, as well as to help existing sales people improve their skills for better results. It will tell you exactly you need to know, give you some practice tools and advice, and make B2B sales simple and doable. At the end of each chapter you will find a helpful summary of what you’ve just read called Key Points. It will give you easy-to-access tools so you can use it as an on-going resource during your day-to-day sales tasks.